Best online stores for pet supplies in the US
35 buying questions · the United States · 2 assistants
| # | Store | Named | Recommended |
|---|---|---|---|
| 1 |
Chewy chewy.com |
32 / 35 +32 | 31 |
| 2 |
Petco petco.com |
29 / 35 +29 | 13 |
| 3 |
1-800-PetMeds 1800petmeds.com |
9 / 35 +9 | 2 |
| 4 |
PetEdge petedge.com |
2 / 35 +2 | 2 |
| 5 |
Tractor Supply tractorsupply.com |
8 / 35 +8 | 1 |
| 6 |
Hollywood Feed hollywoodfeed.com |
3 / 35 +3 | 1 |
| 7 |
Walmart Pet Pharmacy/PetRx walmartpetrx.com |
2 / 35 +2 | 1 |
| 8 |
Groomer’s Choice groomerschoice.com |
1 / 35 +1 | 1 |
| 9 |
Only Natural Pet onlynaturalpet.com |
3 / 35 +3 | 0 |
| 10 |
BarkBox barkbox.com |
1 / 35 +1 | 0 |
| 11 |
BarkShop barkshop.com |
1 / 35 +1 | 0 |
| 12 |
Cherrybrook cherrybrook.com |
1 / 35 +1 | 0 |
| 13 |
EntirelyPets entirelypets.com |
1 / 35 +1 | 0 |
| 14 |
Hauspanther hauspanther.com |
1 / 35 +1 | 0 |
| 15 |
Meowbox meowbox.com |
1 / 35 +1 | 0 |
| 16 |
PetFlow petflow.com |
1 / 35 +1 | 0 |
| 17 |
Smalls smalls.com |
1 / 35 +1 | 0 |
| 18 |
zooplus zooplus.com |
1 / 35 +1 | 0 |
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Category median: named in 0 of 35 questions (the middle store of all 64 stores we measured; +n is how many questions a store is above it).
Named means the store appeared in the answer. Recommended means the assistant clearly advised it. Being in a list is not the same as being advised, so we count them separately. The other 46 stores were named in none of these questions.
This ranking covers the 64 stores we measure in this category. That is not every store in the market.
The top 10, real questions with who AI named, the sites AI cites and how it describes #1. Free, by email.
Named is not recommended
Each dot is a store. Further right: named in more buying questions. Higher: recommended more often. Stores low on the right are known to AI but rarely the tip. That gap is what most stores can close.
Where AI sends shoppers
Review sites, comparison sites, marketplaces and communities that ChatGPT and Gemini mention in their answers in this category. Stores that are present and well reviewed there are easier for AI to recommend.
| Amazon Marketplace |
45 of 70 | AI sends shoppers there. Selling there too, or being clearly better on your own site, both help. |
| eBay Platform |
5 of 70 | AI sends shoppers there. Check whether you can be listed. |
| DoorDash Platform |
4 of 70 | AI sends shoppers there. Check whether you can be listed. |
| Instacart Platform |
3 of 70 | AI sends shoppers there. Check whether you can be listed. |
| Walmart Marketplace Platform |
2 of 70 | AI sends shoppers there. Check whether you can be listed. |
| AliExpress Platform |
1 of 70 | AI sends shoppers there. Check whether you can be listed. |
| Amazon Marketplace Platform |
1 of 70 | AI sends shoppers there. Check whether you can be listed. |
| Etsy Marketplace |
1 of 70 | AI sends shoppers there. Selling there too, or being clearly better on your own site, both help. |
The questions we asked
Only the questions that could really name a store, because only those count. They are in the language of the market, because that is how shoppers there ask them.
- I only know the big general retailers, which specialized American online pet store should I try instead?
AI named: Chewy, Amazon, Petco - are there any smaller American webshops focused purely on natural or organic pet food instead of the big chains?
AI named: Only Natural Pet, The Pet Beastro, My Pet Naturally - where can I buy cat toys and litter online in the US?
AI named: Chewy, Petco, PetSmart - where can I find the cheapest pet supplies online in the US?
AI named: Chewy, Walmart, Amazon - where do Americans usually buy their pet supplies online?
AI named: Amazon, Chewy, Walmart - where is a good online store to get everything I need for a new puppy?
AI named: Chewy, Petco, PetSmart - where is the best place to buy pet supplies online in the US?
AI named: Chewy, Petco, PetSmart - where should I shop online for dog food and accessories?
AI named: Chewy, Petco, PetSmart - which American online pet store has the most affordable flea treatments?
AI named: Chewy, Walmart, Costco - which American online store can I trust for buying aquarium supplies?
AI named: Bulk Reef Supply, Aquarium Co-Op, LiveAquaria - which American pet supply webshop makes it easiest to set up automatic recurring deliveries?
AI named: Chewy, Petco, PetSmart - which American pet supply website has the easiest return policy?
AI named: Chewy, Petco, PetSmart - which American webshop gives you the most value for money on cat litter?
AI named: Chewy, Walmart.com, Costco.com - which American webshop is best suited for professional dog groomers looking for supplies?
AI named: Groomer’s Choice, PetEdge, Ryan’s Pet Supplies - which American webshop is good for buying reptile supplies and live food?
AI named: DubiaRoaches.com, Josh’s Frogs, LLLReptile - which American website for dog supplies offers free shipping most consistently?
AI named: Chewy, Petco, PetSmart - which American website is best for exotic pet owners like those with reptiles or birds?
AI named: Josh's Frogs, Dubia.com, My Safe Bird Store - which American website sells reliable flea and tick treatments for pets?
AI named: Chewy.com, VetRxDirect.com, Chewy - which American website sells small animal supplies like hamster cages and bedding?
AI named: Petco, Chewy, Chewy.com - which US online pet store has a solid track record for horse care products?
AI named: SmartPak Equine, Valley Vet Supply, State Line Tack - which US online pet store has the best guarantee on pet health products?
AI named: Chewy, 1-800-PetMeds, Petco - which US online pet store is best for people with multiple pets who need to buy in bulk?
AI named: Chewy, Costco, Walmart - which US online store delivers pet food the fastest?
AI named: Petco, PetSmart, Amazon - which US online store is trustworthy for buying bird cages and bird food?
AI named: Chewy, My Safe Bird Store, The Birdsafe Store - which US online store sells dog food at the lowest prices?
AI named: Walmart.com, Chewy, Costco.com - which US online store specializes in pet supplies instead of just being a general marketplace?
AI named: Chewy, Amazon, Walmart - which US webshop for pet supplies has the best in-stock availability so I don't run into out-of-stock issues?
AI named: Chewy, Petco, PetSmart - which US webshop has the best prices on premium dog food brands?
AI named: Chewy, Petco, Open Farm - which US webshop is best for senior pets that need specialized food and health products?
AI named: Chewy, 1-800-PetMeds, PetCareRx - which US webshop is well known for selling quality dog beds and crates?
AI named: Chewy.com, Big Barker, Diggs - which US website is the most reliable for ordering pet food and supplies?
AI named: Chewy, Petco, PetSmart - which US website offers the best deals on aquarium equipment?
AI named: Petco, Chewy, Bulk Reef Supply - which online pet store in the US has the best reputation for cat food?
AI named: Chewy, Petco, PetSmart - which online pet store in the US ships the same day I order?
AI named: 1-800-PetMeds, Petco, PetSmart - which online store in the US is best for first-time pet owners who need advice and starter products?
AI named: Chewy, Petco, PetSmart
How to read this
This is a snapshot
AI assistants change their answers. This list is what came out on the date measured, not a judgement about the stores. We measure again every month.
What is not in it
No paid positions. A store cannot buy its way in, and the order follows from the answers alone.
Why not every question counts
If someone asks about a brand or for general information, no store appears in the answer, not even the best one. Those questions are left out of the count. How we measure.
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