#1
of 37 stores measured
The index › the United States › Smart home › Best Buy
Best Buy in the Krillo Index
When shoppers in the United States ask ChatGPT and Gemini where to buy smart home, is Best Buy named? This is the answer from our latest monthly measurement, November 2026.
32/35
buying questions where AI names it; the category median is 1
21
questions where AI recommends it outright
Measured with ChatGPT and Gemini, the same questions for every store in this category, asked in the language of the market. Read how we measure.
Around Best Buy
See the full ranking for Smart homeWhat AI says about Best Buy
In the 59 answers that name Best Buy, AI mentions: trusted (8x), low prices (6x), specialist (3x), premium (3x), wide range (2x).
“…https://www.lowes.com - Best Buy, useful if you want Geek Squad installation/support options.”
ChatGPT, asked: where can I buy a smart thermostat online in the US?
“[Best Buy](https://www.bestbuy.com): Excellent selection of smart home tech.”
Gemini, asked: where can I buy a smart thermostat online in the US?
“Best Buy, bestbuy.com Good for mainstream items such as Google Home, Alexa, Apple Home, Ring, Ecobee, Philips Hue, cameras, and smart displays, especially if you want easy returns.”
ChatGPT, asked: what's the best American website to buy home automation stuff from?
Quoted word for word from the answers in our measurement. What AI says about your store decides which buying questions it names you for.
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