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Which American online clothing store is the most reliable?

We asked ChatGPT and Gemini this exact question in October 2026, as a shopper in the United States would. These are the stores they named, most named first.

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The stores AI named

  1. Nordstrom
  2. L.L.Bean
  3. REI
  4. J.Crew
  5. Banana Republic
  6. Uniqlo
  7. Zappos
  8. Nordstrom Rack
  9. L.L. Bean
  10. Old Navy
  11. Gap
  12. Athleta
  13. Shein
  14. Forever 21

From our monthly measurement for clothing in the United States. Marketplaces and platforms are left out. AI answers change; this is a snapshot, not an endorsement. How we measure.

See the full ranking for clothing ›

Other questions shoppers ask

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