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Macy's in the Krillo Index

When shoppers in the United States ask ChatGPT and Gemini where to buy travel and luggage, is Macy's named? This is the answer from our latest monthly measurement, November 2026.

#5

of 28 stores measured

11/35

buying questions where AI names it; the category median is 2

3

questions where AI recommends it outright

Measured with ChatGPT and Gemini, the same questions for every store in this category, asked in the language of the market. Read how we measure.

Around Macy's

See the full ranking for Travel and luggage

What AI says about Macy's

In the 19 answers that name Macy's, AI mentions: trusted (1x), quality (1x).

“Best department-store sales: Macys.com, Frequently has deep promotions on Samsonite, Delsey, Travelpro, and American Tourister.”

ChatGPT, asked: where is the best place to buy luggage online in the US?

“[Macy’s](https://www.macys.com): The best destination for frequent deep sales and coupons on brands like Samsonite, Delsey Paris, and Travelpro.”

Gemini, asked: where is the best place to buy luggage online in the US?

“Americans often shop Macy's online specifically for their massive, recurring 50–60% off holiday sales on complete luggage sets.”

Gemini, asked: where do Americans usually buy their travel bags and luggage online?

Quoted word for word from the answers in our measurement. What AI says about your store decides which buying questions it names you for.

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