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Nordstrom in the Krillo Index

When shoppers in the United States ask ChatGPT and Gemini where to buy travel and luggage, is Nordstrom named? This is the answer from our latest monthly measurement, November 2026.

#4

of 34 stores measured

11/35

buying questions where AI names it; the category median is 2

4

questions where AI recommends it outright

Measured with ChatGPT and Gemini, the same questions for every store in this category, asked in the language of the market. Read how we measure.

Around Nordstrom

See the full ranking for Travel and luggage

What AI says about Nordstrom

In the 18 answers that name Nordstrom, AI mentions: service and advice (6x), premium (3x), trusted (2x), fast delivery (1x).

“Best Safety Net (Customer Service): Nordstrom”

Gemini, asked: where is the best place to buy luggage online in the US?

“Nordstrom, Bloomingdale’s, Macy’s, and Luggage Pros, Good for comparing several brands and catching promotions.”

ChatGPT, asked: where can I buy a good carry-on suitcase online in the US?

“[Nordstrom](https://www.nordstrom.com) / [Nordstrom Rack](https://www.nordstromrack.com): Nordstrom has an unbeatable return policy, while the Rack offers deep discounts on brands like Tumi, Travelpro, and Calpak.”

Gemini, asked: where can I buy a good carry-on suitcase online in the US?

Quoted word for word from the answers in our measurement. What AI says about your store decides which buying questions it names you for.

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